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Wholesale oil and gas prices have surged since the conflict began on 28 February, with the production and transportation of energy across the Middle East slowing or stopping entirely due to missile strikes and drone attacks.
Zendesk, best known for its self-help customer service products, says it will continue to support Forethought’s existing customers and integrate the startup’s technology into its own AI products — including more specialized agents, self-improving AI, voice automation, and more autonomous capabilities. The company says the acquisition accelerates its product roadmap by more than a year.